Hi! How can we help you?
Welcome to Eylo's integration support center, where you can find information to help you get started with integrating your CRM with Eylo.
1How can I enable the Zoho Phonebridge?
To integrate with the Zoho PhoneBridge, you must first have a subscription that allows you to create the integration. This subscription can be enabled through our service desk or sales team. Once everything is set up, each user needs to create the link with his/her Zoho account. They can do this themselves via the Eylo application by following the steps below; 1. Open the application and click on the menu icon on the left hand side 2. Click on the menu item "Integrations". 3. On the integrations page, click on the "NEW" button in the upper right. 4. On the right side, expand the "CRM" menu, by clicking on it once 5. Then click on "Zoho PhoneBridge" 6. You will then see a popup with a number of steps, follow these steps carefully 7. After the integration has been created, the popup will close automatically and the integration will be visible in the integrations overview 8. Is the integration not visible? Click on the refresh icon to check if it is visible afterwards, if not, follow the steps again. 9. After the integration has been created, you can activate the "click-2-dial" link yourself by clicking on the edit icon on the Zoho Phonebridge integration line 10. On the right hand side you can then click on the purple "Activate Click 2 Dial" button to enable the link
2How can I disable the Zoho Phonebridge
1. Open the application and click on the menu icon on the left hand side 2. Click on the menu item "Integrations". 3. On the integrations page, click the edit button of the Zoho Phonebridge line 4. Click on the purple "De-activate PhoneBridge" button